Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us:

  • Account information (name, email, password)
  • Property and tenant data you enter
  • Payment information (processed securely via Stripe)
  • Communications with our support team

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Rent Got Done service
  • Process payments and send transactional emails
  • Send service updates and notifications
  • Improve our service and develop new features
  • Respond to your requests and support needs

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our platform (e.g., Stripe for payments)
  • If required by law or legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a merger or acquisition (with notice to you)

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

6. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the last updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@rentpulse.com.